FAQ

🌿 Ingredients & Sustainability

Are the products from OTJ Naturals organic and vegan? Yes, absolutely. We place the highest value on purity. Yes, we are pleased to say that all our products on purely plant-based made, cruelty-free, and vegan. We consistently rely on the power of nature to keep your hair healthy.

Why are OTJ products priced differently from conventional drugstore items?
Quality has its value. Our formulations are characterised by high-quality, plant-based ingredients . However, thanks to the unique, patented formula, the amount used per hair wash is significantly lower. This means you can enjoy our products for longer by comparison, which makes them especially economical.

💧 Application & Hair Types

Why is the Conditioner from OTJ Naturals? Our foaming conditioner is an innovation for fine hair. The lightweight texture nourishes and detangles the hair without weighing it down or making it feel "slippery." This allows your hair to retain its natural grip and strength.

  • Pro tip: It is also perfect as a gentle cleanser for the "co-washing" method when your hair needs a refresh without shampoo.



Can the OTJ oils be used as a sealant (sealing)?

Yes! Our almond, jojoba, and wheat germ oils in particular are excellent Sealant for low-porosity hair. They help retain moisture deep within the hair fiber.

Can the oils be combined with Ayurvedic herbs? Absolutely. Our pure organic oils are the perfect base for your Ayurvedic hair care. They can be wonderfully blended with herbs to create customised hair masks or scalp treatments.

✅ Service & Compatibility

What should I do if my scalp reacts to a product? Every skin is as unique as you are. If you notice a reaction, let us know! We won’t leave you on your own. Contact our customer service: Together, we’ll analyze the cause and find a suitable solution or an alternative for your sensitive scalp.

🧼 Body Care & Accessories

What makes OTJ Naturals Body Soap so special? Our Body Soap is more than just a soap - it is a gentle cleanser based on natural ingredients. Unlike conventional shower gels, it preserves the skin's natural protective barrier and provides valuable moisture while washing. It is perfect for anyone who values a plastic-free, plant-based body care apply one that does not dry out the skin.

How do I best use the OTJ leave-in cream?

The OTJ Leave-In Cream is the ultimate moisture booster, especially for curly, wavy, or very dry hair.

  • Application: Apply a small amount to damp hair and work it evenly through the lengths and ends.

  • Effect: She helps tame frizz, define curl structure, and keep hair soft all day long without weighing it down.

Why should I wear a satin bonnet (sleep cap)?

A Satin Bonnet from OTJ Naturals is an absolute must-have for nighttime hair care (night routine).

  • Protection: Unlike cotton, satin does not strip moisture from the hair.

  • Anti-hair breakage: The smooth surface minimizes friction, thus preventing split ends, hair breakage, and nighttime "tangling" of the hair.

  • Preserve styling: Your curls or your styling stay defined overnight, so you need less time to refresh them in the morning.

Is the satin bonnet suitable for all hair types? Yes! Especially in the Curly Girl Method Although it is recommended for curly hair, every hair type (whether straight, wavy, or kinky) benefits from protection against mechanical friction. Our bonnets are designed to fit comfortably without leaving pressure marks.